Avoiding “Maid and Butler” Talk for Realistic Dialogue

The monk and the knight huddled near the campfire, their voices low.

"As you know, Brother Aldric," the knight began, "Lord Bingleton, the man we’re after, has been siphoning the villagers’ gold and resources for his twisted ends.”

The monk nodded gravely. "Yes, Ser Edrik, he’s kept the people hungry and destitute. In fact, just last year, he seized the village granaries to feed his private soldiers.”

"And don’t forget," Ser Edrik added, "that Lord Bingleton secretly pledged his loyalty to the Dark King. He offered up the sacred relic of Saint Lysander, hoping it would grant him the king’s wicked blessing.”

"Of course," replied Aldric. "He even built that fortress on Hollow Hill, which, as you know, used to be a sacred site for the Order. He knew the ground itself would twist under his twisted twisty influence."

The knight frowned. "And yet he has guards everywhere, traps along the walls, and enchantments over the gates — all meant to keep us out. It will be no easy feat to reach him, let alone stop him."

Okay, cut!

Jeepers. Wow. Ahem. Where was I?

Oh, yes.

Maid and Butler Talk

If you’ve ever caught yourself writing dialogue that sounds too much like an info dump, you might be dealing with “Maid and Butler” talk.

Don’t panic! It’s a common affliction.

This term refers to a type of dialogue where characters tell each other things they already know purely for the reader's benefit.

Aside from Brother Aldric and Ser Edrik, imagine a scene where one character says:

“As you know, Sarah, we’ve worked together for five years here at Acme Corp.”

Ooo! That’s maid-and-butler talk!

Uh, yeah, real people don’t rehash shared knowledge like that.

It feels unnatural and can take readers out of the moment.

When characters say things only for the reader’s benefit, the conversation feels forced and artificial, breaking your story's flow. Readers want to be immersed in the world you’ve created, and when dialogue doesn’t ring true, that immersion is disrupted.

To avoid this, you must draw upon your powers as an author to find creative ways to show backstory or exposition without relying on stilted dialogue. Use context, subtle hints, and character actions to communicate important information naturally.

For example, instead of having a character say, “As you know, you’ve been my partner since college,” try showing their long history through shared memories, inside jokes, or even an old photo one of them keeps on their desk. These details allow readers to grasp the backstory without overt explanations.

Showing Versus Telling

Killing Maid and Butler Talk goes hand-in-hand with a concept often explored in writing: Showing versus Telling.

Instead of telling the reader directly about Lord Bingleton’s evil deeds in a way that feels like an info dump, the characters can reveal their feelings and shared history through their dialogue, non-verbal responses, and actions, allowing readers to experience the story.

When we say “show, don’t tell,” we encourage writers to immerse readers by letting them deduce meaning through character actions, dialogue, and subtle descriptions rather than spelling everything out. The writer creates tension and emotional depth by drawing readers into the story, engaging them directly with the story rather than explaining it at arm's length.

This approach enriches the narrative by letting readers interpret and connect with the story more deeply. It keeps them active participants, piecing together the story from natural, character-driven cues, and makes for a much more compelling reading experience.

Keep your dialogue realistic and engaging. Where you find Maid and Butler Talk, think about how you’re trying to take shortcuts to tell the reader something rather than show them. It might work in some instances, particularly in cramped stories with word limits, but where you can try to eliminate it.

R

Russell Mickler

Russell Mickler is a computer consultant in Vancouver, WA, who helps small businesses use technology better.

https://www.micklerandassociates.com/about
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